Privacy Policy
Last updated: April 2026
Introduction
At Theta Software Limited (“we”, “us”, or “our”), your privacy is important to us. We are committed to the following principles:
- We collect only the data we need to deliver our services.
- We retain your data only for as long as necessary.
- You have control over your personal information.
- We protect your data from unauthorised access and government overreach.
- We are transparent about how your data is used.
Information We Collect
Information You Provide to Us
When you use our services, you may provide us with personal information such as your name, email address, phone number, company details, payment information, and any content or communications you send to us directly.
Information We Collect Automatically
When you visit our website, we may automatically collect certain information including log data, usage patterns, approximate location derived from your IP address, and information gathered through cookies and similar technologies.
How We Use Information
We use the information we collect to:
- Deliver, maintain, and improve our services.
- Communicate with you about projects, updates, and support requests.
- Analyse usage to improve our website and offerings.
- Prevent fraud and resolve technical issues.
- Comply with legal obligations.
- Personalise your experience with our services.
- Protect the rights and safety of our users and the public.
Sharing Information
We may share your information in the following circumstances:
- With trusted service providers and contractors who assist in delivering our services, under strict data processing agreements.
- With third-party vendors for analytics, hosting, and payment processing.
- When required by law, regulation, or legal process.
- In connection with a merger, acquisition, or sale of assets.
- When you have given your explicit consent.
- In aggregated or anonymised form that cannot reasonably be used to identify you.
Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Restrict or object to the processing of your data.
- Request data portability.
- Withdraw consent at any time.
To exercise any of these rights, please contact us at appdev@thetasoftware.uk.
Age Limitations
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Theta Software Limited
167-169 Great Portland Street, Fifth Floor
London, W1W 5PF
Email: appdev@thetasoftware.uk